At BrilliantCuts, we want every order to arrive safely, beautifully packaged, and right on time. Each piece is crafted and shipped with care, and we strive to make your shopping experience smooth from checkout to delivery.
If you ever have questions about your order or shipping details, please reach out directly through our Contact Page.
Processing Time
- Standard Processing: Orders are typically shipped within 1–7 business days from the purchase date.
- Made-to-Order Items: Custom or made-to-order pieces may require additional time to produce before shipping. Please reach out for an estimated ship date.
- Business days do not include weekends or public holidays.
Shipping:
Shipped via Priority USPS (domestic)
Shipped via UPS (international)
International Shipping:
If international shipping rates aren't shown at checkout, please contact us directly for a custom quote.
Or if default price is greater than actual. you will receive the difference back to the original payment.
Duties:
Shipping rates provided at checkout include UPS(international) or USPS(Domestic) shipping and, in most cases, applicable duties and taxes. However, customs regulations vary by country, and any unforeseen import fees, duties, or taxes assessed by local authorities upon delivery are the responsibility of the recipient. Please contact us prior to purchase if you would like to discuss alternate shipping.
Insurance:
-Standard $100 insurance is provided by the shipping company.
-Additional insurance is available for purchase upon request. Contact us before ordering for more details.
We’ll notify you by email once your order ships and provide tracking information when available.