Policies & Shipping

🚚 Shipping & Policies

We’re here to make sure your order arrives smoothly and on time.

Need help? If there’s an issue with your order, please contact directly for support.
( https://www.brilliantcuts.store/contact )
Processing Time: Orders are typically shipped within 1–7 business days from the purchase date (excluding made-to-order items).
International Shipping:

If international shipping rates aren't shown at checkout, please contact us directly for a custom quote.
Or if default price is greater than actual. you will receive the difference back to the original payment.

Duties:

Shipping rates provided at checkout include UPS(international) or USPS(Domestic) shipping and, in most cases, applicable duties and taxes. However, customs regulations vary by country, and any unforeseen import fees, duties, or taxes assessed by local authorities upon delivery are the responsibility of the recipient. Please contact us prior to purchase if you would like to discuss alternate shipping.

Insurance:

-Standard $100 insurance is provided by the shipping company.
-Additional insurance is available for purchase upon request. Contact us before ordering for more details.

Returns & Exchanges:

Each piece is handmade with care and intention. Because of this, all sales are final — I do not offer returns or exchanges.

If you have any questions before purchasing, I strongly encourage you to reach out — I’m happy to help you make the right decision

Your satisfaction is our priority, don’t hesitate to reach out with any questions!